Work at Scout
General Application
hybrid
Langley, BC .
full-time . June 13, 2025
Langley, BC .
full-time . June 13, 2025
Description
We're always looking for great people! While we don't have an open position right now, we'd still invite you to apply to our generic posting if you'd like to work at Scout, we'll keep your application on file and may reach out if a position opens up.
About Scout
Scout is a strong, growing provider of outsourced IT and Telephony services and support based in the Lower Mainland. Our purpose is to utilize technology to simplify lives, both for our clients and our team, so we are constantly learning and growing to best serve our clients. No two days are the same and we love it! We have a wonderful team of amazing people, committed to supporting each other, doing things well and having fun at the same time. As part of that, we have a hybrid WFH approach, seeking to balance the developmental and relational benefits of being in the office with those of us working from home.
We’re looking for people who cares about doing things well, but also efficiently. Who are good at problem solving and leveraging resources, but also knows when to ask for help. Someone who sees the person behind the problem and who can build a positive relationships with our clients and the team.
What we look for in a Technical Role:
- A Scout culture fit. We’re looking for servant leaders that work well with others
- A technician with experience in mixed PC and Mac IT environments. MSP experience an asset
- Experience administrating Microsoft’s Ecosystem (Exchange Online, Teams, SharePoint, OneDrive, etc.), including Azure
- Experience with administrating and maintaining virtualization technologies, such as Hyper-V and VMWare
- Excellent spoken and written communication skills – ability to translate technical information into user-friendly terms in person and on the phone
- Collaborative team players, with experience handling escalations and being a resource for others
- You are self-motivated and focused, with excellent time management skills and attention to detail
- Demonstrated understanding of and interest in how things work, not just how to fix them
- Experience with Scout's technology stack of Dell Servers, SonicWALL Firewalls, HP Layer 3 switching, Ubiquiti APs and Switches
- A Valid BC Driver’s license with a clean driving record
What we look for in Non-Technical Role:
- A Scout culture fit. We’re looking for servant leaders that work well with others
- Experience working in or closely with the IT sector or at an MSP
- Familiarity with Microsoft’s Ecosystem (Exchange Online, Teams, SharePoint, OneDrive, etc.), including Azure
- Excellent spoken and written communication skills – ability to translate information into user-friendly terms in person and on the phone
- Collaborative team players and being a resource for others
- You are self-motivated and focused, with excellent time management skills and attention to detail
- Demonstrated understanding of and interest in how things work and a desire to ask questions when you don't understand
What are the benefits of working at Scout?
- Collaborative team environment with supportive co-workers who want to help you succeed.
- Customized development plans, training reimbursement, along with a wealth of in-house experience.
- Monthly company events and team-building activities
- Extended heath, vision, and life insurance coverage.
- Company-contributed RRSP plan
- Free Orange Theory Fitness membership & in-office gym access
- Staff driven employee recognition and reward platform.
- Stocked office kitchen with snacks and drinks
- Paid travel & accommodation to visit our team in Guatemala.